Framey - Privacy Policy
Framey ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our iOS application.
1. Information We Collect
1.1 Information You Provide
When you use Framey, we may collect:
- Account information if you create an account (email address)
- Payment information processed through Apple's App Store (we do not store payment details)
- Feedback or support requests you submit to us
1.2 Automatically Collected Information
We may automatically collect:
- Device information (device model, operating system version)
- App usage statistics and crash reports
- Anonymous analytics data to improve our service
1.3 Photos and Videos
Framey accesses your photos and videos solely to provide its core functionality — extracting high-quality frames from your videos. All processing is done locally on your device. We do not upload, store, or have access to your photos or videos on our servers.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain Framey's functionality
- Process your subscription and purchases
- Improve and optimize our app
- Respond to your inquiries and support requests
- Send important notices about the app
3. Data Storage and Security
Your videos and extracted photos remain on your device and are never transmitted to our servers. We implement appropriate security measures to protect any personal information we do collect.
4. Third-Party Services
Framey may use third-party services that collect information:
- Apple App Store: Handles all payment processing for subscriptions and purchases
- Analytics services: Help us understand app usage (anonymized data only)
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent at any time
7. Children's Privacy
Framey is not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email protected]